My PS5 has apparently been sitting at a Fedex distribution center since 2pm yesterday, but now it's just in limbo. I don't think I've ever had a positive experience with Fedex ever in my life. Fuck that shitty business into oblivion.
I have bombed spectacularly in acquiring a PS5, but let me pass along my terrible FedEx story for pleasant commiseration.
A couple of years ago before my daughter was born, we were trying to buy a piece of baby furniture from Amazon. It never arrived. Contacted Amazon, they realized they never shipped it or anything and promised to ship us another. That one never arrived. Called again, they promised to ship it again and are just head scratching why we never got our item.
Well, it turns out that whatever process they used to send us another product auto-generated a return label and pickup from FedEx but then they shipped us a new item through UPS.
Fucking TWICE, the item was delivered, then the other delivery company rolled by with a return label, grabbed the new item, slapped the label on it and took it to ship back to Amazon, all without anyone realizing. We were never at home when this happened. When we got to the bottom of it, I called up FedEx just livid. They absolutely couldn't see the problem.
"A third party gave you a shipping label and told you to go get something from our home. At no point did I ever give you permission to take my things. What you did was theft." I explained
very calmly.
"No, that's just our business."
"No, dude. You were a hired thief. Could I just place an order for a shipping label and tell you to go get something from someone else's home or business without them agreeing to it?"
"Uhm."
Anyway, I was very close to FedEx saying they would never do business with me again because I was accusing them of crimes that they absolutely committed.
Finally got our furniture, though.